🇺🇸 USAJobs.work

America's Job Portal

← Back to USA Jobs

Digital Banking Support Specialist (Private Bank, Contract)

Company

GMP TECHNOLOGIES (S) PTE LTD

Location

singapore, singapore

Posted

June 29, 2026

Position Overview

Responsibilities
  • Serve as the first point of contact for clients regarding digital banking platform enquiries and support.
  • Investigate and resolve client requests, escalating complex issues to relevant support teams when required.
  • Perform independent verification of client instructions and callback checks for high‑risk transactions.
  • Process account closures and other client service requests.
  • Support documentation processing, signature verification, audit confirmations, and custody declarations.
  • Maintain accurate records in the Bank's ticketing system and ensure timely follow‑up until resolution.
  • Ensure compliance with regulatory requirements, internal policies, and operational procedures.
  • Participate in process improvement initiatives and support ad‑hoc tasks as assigned.
Requirements
  • Diploma or Degree holder with at least 3 years of banking operations, client service, o...

Ready to Apply?

Join thousands of Americans building their careers

Apply Now