Job Description
This individual will support our clients digital guest experience across both web and mobile channels, serving as a key execution partner between product, marketing, and digital teams. They will manage and publish content through enterprise CMS platforms, ensuring updates are accurate, timely, and aligned with business objectives. A significant focus of the role will be supporting go-to-market initiatives, seasonal campaigns, and ticket sales activities throughout the year. The specialist will work closely with product managers to help coordinate feature enhancements, platform improvements, and digital experience optimizations. They will collaborate with stakeholders across marketing, UX, analytics, creative services, and technology teams to ensure successful delivery of digital initiatives. Using analytics tools such as Tableau and Adobe Analytics, they will monitor performance metrics and identify opportunities to improve guest engagement and conversion. Additional...