Job Description
We are looking for a highly organized, process-driven Project Manager to oversee the end-to-end lifecycle of creative requests. You will act as the vital bridge between stakeholders and our creative engine, which includes an agency, internal designers, copywriters, and an offshore design team. Your mission is to ensure that every pixel and every word is delivered on time, on brand, and within the scope of our established Service Level Agreements (SLAs).
Key Responsibilities
• Intake & Workflow Management: Manage the full intake process for all creative requests, ensuring briefs are complete and actionable before they hit a creator's desk.
• Process Development: Develop and take ownership of a new process that ensures cohesion across all teams and easy management of each contributor’s bandwidth.
• Dual-Platform Orchestration: Serve as the power user for Asana (day-to-day creative task management) and JIRA (cross-functional alignment with technical or produ...