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Digital Operational Comms Lead

Company

Eden Scott

Location

Glasgow, Scotland

Posted

June 04, 2026

Position Overview

We're seeking a hands-on technical leader to join us as Digital Operational Communications Lead. This pivotal role combines deep technical expertise with team leadership, mentoring, and a drive for continuous improvement.
You'll play a vital role in managing the operational support, monitoring, and development of our mobilisation, telephony, radio, and control room systems. Alongside delivering hands-on engineering support, you'll lead and mentor a skilled team, fostering collaboration, adaptability, and professional growth. Your leadership will ensure that our communication services remain robust, reliable, and future-ready.


What you'll be doing



  • Lead, mentor, and inspire the Operational Comms team, creating a customer-first, solutions-driven culture.

  • Provide hands-on support across mobilisation, telephony, radio, and control systems.

  • Oversee incidents, service requests, and change management in line with ITIL best pra...
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