Profile Requirements

• Relationship building skills
• Problem solving and decision-making skills
• Proactive with a high level of initiative
• Ability to multitask in a high pressure & fast paced environment whilst maintaining composure
• Strong attention to detail
• Understanding of ecommerce customer journeys and best practice web usability
• Ecommerce operations and campaign cycles
• Product setup and stock availability processes
• SEO principles and their impact on site visibility
• Basic understanding of customer journeys and how on-site content supports conversion
• Accuracy, speed, and QA processes to maintain content integrity
• Cross team/department collaboration experience (magneto or Adobe Commerce preferred)
• Systems: FranConnect (Wardrobe)
• SLI (eMerchandising tool)
• Google Analytics (Web data)

Core responsibilities