Tasks

• Maintain and refine the digital experience roadmap, reprioritizing as new signals emerge.
• Run customer interviews and usability sessions to surface unmet needs and friction points.
• Write and refine opportunity assessments and problem statements before any solution work begins.
• Attend sprint ceremonies — planning, standups, reviews — and unblock the team on open questions.
• Design, launch, and interpret A/B experiments with clearly defined hypotheses and success metrics.
• Produce a weekly performance summary — what moved, what didn't, and what we'll do about it.
• Work with data engineering to instrument new features correctly from day one.
• Run a weekly product update for leadership — progress, risks, and decisions needed.
• Run weekly design reviews — critique flows, push back on complexity, and maintain quality bar.

Experience and Qualification

• 4–7 years in product m...