Digital Support Specialist

Rolleston, New Zealand

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About the Role

As a Digital Support Specialist, you'll play a key role in keeping Council connected, productive, and supported. You will provide first and second‑line technical support to staff across the organisation, ensuring reliable access to devices, systems, and tools.

You will manage the full lifecycle of Council's device fleet, from provisioning and deployment to maintenance and replacement. You will administer user accounts, access permissions, and licensing within Microsoft 365, support technology rollouts, hardware deployments, and continuous improvement initiatives.

Responsibilities

• Provide first and second‑line technical support across Council's digital environment.
• Manage device provisioning, user accounts, access permissions, and Microsoft 365 services.
• Contribute to digital improvements that enhance the ...