Position Overview
Must have experience in Application Support (Level 2 and Level 3). Work on both BAU support issues - ensuring a smooth operation of our applications and platforms Work on project specific work including new product releases, enhancements and upgrades of the product for existing and new features Experience in monitoring tools like Ansible, Jenkins and Prometheus. Experience in working on databases like PostgreSQL and MongoDB.
Triage, troubleshoot and resolve issues with system availability, latency or performance. Ensure system capacity is being monitored and considered in planning. Ensure Incidents assigned to the team are being managed within agreed SLAs 3-6years of Technology Operations experience in Application support Attention to detail and problem-solving skills Good written and verbal communication skills Requirements Scripting experience for doing any automations Any server-side development experience using node.
js/Java/Django Experience with using AWS services ...