Position Overview
Become a Digital Engagement Advisor at Toromont Cat, based in the Maritimes. Your role will focus on enabling customers to harness digital solutions for improved operations.
This full-time, permanent position involves training customers and internal teams on digital tools to ensure successful adoption. You will monitor customer usage, assist with onboarding processes, and participate in events aimed at promoting digital capabilities. Your insights will help improve both customer engagement and tool effectiveness, driving better outcomes for users.
Key Responsibilities:
β’ Identify opportunities and promote digital solutions to customers
β’ Guide onboarding and train staff on tools and processes
β’ Monitor usage data to maintain optimal operations
β’ Engage with customers to gather feedback on digital tools
β’ Collaborate with local leaders to enhance digital strategies
Requirements:
β’ 3-5 years in digital or eCommerc...