SmartStart operates a growing network of community-based early learning programmes across South Africa, supported by an increasingly complex set of digital tools, platforms, and data systems. Getting these tools working well for the people who use them every day, coaches, franchisees, and programme leads, is critical to the quality of what SmartStart delivers on the ground.

This role exists to make that happen. The Digital Transformation Support & Enablement Officer sits within the Digital Transformation team and provides hands-on operational support to ensure that SmartStart’s digital tools are used correctly, data flowing through the system is reliable, and the people who depend on that data have the visibility they need to do their jobs well.

It is an officer-level support role. The person in this position will monitor, coordinate, flag, and assist, working closely with...