This leadership role is responsible for overseeing production operations and support for critical credit risk and counterparty systems within a financial services environment. The Director will balance strategic oversight with hands-on technical engagement, ensuring stability, performance, and continuous improvement across core platforms.

Core Responsibilities

• Provide leadership to senior engineers and support teams, driving accountability and operational discipline


• Oversee production support functions with a focus on stability, incident reduction, and process enhancement


• Maintain and improve adherence to SLAs, KPIs, and operational benchmarks


• Ensure business continuity by delivering reliable system performance with minimal operational disruption


• Serve as a subject matter expert across credit risk and counterparty exposure sy...