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Director, Customer Services

Company

Mayflower Women's Hospital

Location

Odhav, Gujarat

Posted

July 11, 2026

Position Overview

Overview Mayflower Hospital is seeking a highly professional, service-oriented, and result-driven individual to manage front office operations while supporting patient acquisition and coordination activities. The role requires excellent English communication skills, strong interpersonal abilities, and a patient-centric approach to ensure a seamless experience for all patients and visitors. Key Responsibilities Front Office Management · Welcome and assist patients, attendants, and visitors in a professional and courteous manner. · Manage appointment scheduling, registrations, and patient records. · Handle inbound calls, emails, and digital inquiries efficiently. · Coordinate with consultants, nursing staff, and other departments to ensure smooth patient flow. · Maintain accurate documentation and front office reports. Sales & Patient Coordination · Respond to inquiries regarding hospital services, consultations, and treatment programs. · Provide accurate information about hospital facil...

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