Expected Salary Range: $169082 - $211353 Annually

Target Variable Performance Pay: 25%

The salary range shown above reflects the expected  compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Director, Customer Services & Operations will lead the end-to-end customer experience, engagement, and operations s...