The Director Hotel Operations is responsible that the shipboard hotel operation delivers a guest vacation experience in accordance with Celebrity Cruises brand promise and brand standards. The role communicates directly with the shipboard Hotel Director and is accountable that individual ships meet and exceed goals set out by key performance indicators (KPIs) across all departments.

The DHO liaises closely with all corporate and operational groups to ensure that each ship is always supported. This includes Hotel Operations (F&B, Onboard Revenue, Entertainment & Cruise Programs, Guest Services, Housekeeping), Marine Operations, Global Marine Operations, IT, Human Resources, Marketing, Accounting, Internal Audit, Safety & Environment, Corporate Communications, Land Operations, Revenue Management, Deployment, Legal and Customer Service.

The Director Hotel Operations is fully accountable for the performance of each ship assigned to him / her....