**Director, Inbound Sales Programs & Operations**

**Position Summary:**

The **Manager, Inbound Sales Programs & Operations** is responsible for driving the strategy, execution, optimization, and performance of key inbound sales programs that support ADP's Digital Sales organization.

This role serves as a critical business partner across Sales, Marketing, Product, Technology, Automation, and Analytics teams to improve lead management, optimize customer engagement channels, enhance seller productivity, and drive measurable business results.

The ideal candidate is highly analytical, operationally focused, and capable of leading cross-functional initiatives from concept through execution. This individual will leverage data, technology, and stakeholder partnerships to continuously improve inbound sales performance while helping shape the future of ADP's digital engagement experience.

**Key Responsibilities:**

**Lead Routing Program Man...