Director of Data Security Technology Operations

Leads operational excellence and technical support of RBC’s data security infrastructure, overseeing day‑to‑day operation, maintenance, and support of a diverse portfolio of on‑premises and SaaS‑based security technologies that enable data protection and loss prevention capabilities.

Responsibilities

• Lead, mentor, and develop a geographically dispersed team of data security technology specialists responsible for operating and maintaining endpoint and network‑based security tooling.
• Oversee troubleshooting, maintenance, and optimization of on‑premises and cloud‑based data security technologies.
• Develop and maintain standard operating procedures, runbooks, and technical documentation for consistent service delivery.
• Manage audit requests and compliance inquiries, ensuring regulatory requirements are met with appropriate control documentation and evidence.
• Drive operatio...