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In this role, you will:
• Leads and drives a customer-focused, resilient infrastructure services model by overseeing outsourced service providers and ensuring alignment with enterprise strategy, regulatory expectations, and risk frameworks.
• Strategic Leadership:
- Provides executive ownership of the infrastructure outsourcing model, defining long-term strategy aligned to enterprise technology and business priorities
- Acts as the single point of accountability for the health, sustainability, and evolution of managed service relationships
- Drives continuous improvement through sourcing strategy optimization, service maturity progression, and commercial efficiency
- Ensures outsourced services support enterprise priorities including cloud adoption, modernization, and platform standardization.
• Vendor and Contract Management:
- Owns primary commercial and operational relationships with managed service providers, includ...