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Director of Central Intake

Company

Otterbein Senior Life

Location

Ohio, Columbus

Posted

July 09, 2026

Position Overview

Summary
The Director of Central Intake is responsible for providing leadership, oversight, and operational management of the Central Intake Division across the organization. This position serves as a working leader who actively participates in referral management and admissions support while overseeing team performance, process improvement, occupancy growth initiatives, and referral management strategies. The Director of Central Intake collaborates with location leadership, clinical teams, business development, and referral partners to support census growth, operational efficiency, and customer satisfaction.

Primary Duties and Responsibilities
Operational Leadership
Lead and support the ongoing development and expansion of the Central Intake Division.
Participate in referral review, intake coordination, escalation management, and admissions support activities.
Oversee daily intake workflows to ensure timely processing and disposition of referrals.
Deve...

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