The Director of Customer Service, Export & Logistics leads end-to-end customer order fulfillment and global logistics operations across LGI business units. This role is responsible for delivering reliable, cost-effective, and scalable service while building high-performing teams and driving continuous improvement. The leader also partners with Sales, Operations, Quality, Finance, IT, and Regulatory to align supply chain execution with business strategy and enhance the customer experience in domestic and international markets.

_Note: This position is located on-site in our Ankeny, Iowa location._

**KEY ACCOUNTABILITIES**

**1. Strategic Leadership & Functional Ownership**

+ Lead Customer Service, Export, and Logistics across supported business units.
+ Align functional strategies with business priorities to support growth, service reliability, and scale.
+ Partner in cross-functional planning, including supply and demand planning, production sche...