Position Overview
Description
We are looking for a strategic digital growth leader to guide customer acquisition, online channel performance, and lifecycle engagement for a financial services organization in Albuquerque, New Mexico.
This role will shape initiatives that strengthen onboarding, activation, retention, and self-service adoption while translating performance data into actionable business decisions.
The Director will work closely with cross-functional teams to align growth priorities, manage investment decisions, and deliver clear updates to executive stakeholders.
Responsibilities:
β’ Create and lead digital growth plans that expand customer acquisition and improve performance across the full customer journey.
β’ Evaluate conversion, engagement, and retention trends across digital channels and implement improvements that increase measurable results.
β’ Oversee growth-related spending, monitor return on investment, and adjust prio...