Become the driving force behind CLUB HARRY as the Director of Loyalty Program Strategy. This 12-month contract emphasizes developing engagement strategies and managing personalized marketing initiatives.

In this hands-on leadership role, you will shape lifecycle marketing and leverage data insights to enhance customer experience. Collaborate across departments to create actionable strategies, oversee CRM budgets, and lead a small team dedicated to maximizing customer satisfaction and retention.

Key Responsibilities: • Direct the CLUB HARRY loyalty program's evolution • Spearhead lifecycle marketing strategies across channels • Manage marketing technology platforms including Braze • Utilize customer data to create targeted campaigns • Oversee budget planning and data protection compliance

Requirements: • Proven record in retail CRM and loyalty strategies • Deep understanding of personalization and segmentation • Experience with tools like Talon.One and Tableau...