Your Mission

As Glasgow's City's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product, Meetings & Events (M&E), and co‑working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering an exceptional experience that goes beyond the product and services. Your approach is member‑centric and marketing‑savvy, blending strategic insight with creative execution to build a thriving, local community. From high‑impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub—translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Glasgow and your hub, with a strong ...