Description

Director of Operations

BEC Legal Systems - Jonas Software ()Location: Remote
Reports To: President
Travel: Approximately 20%

Compensation & Role Details

Expected Salary Range: $100,000 to $130,000 CAD, depending on experience and qualifications

Role Type: New Role

AI Disclosure: AI is not used to screen, assess, or select applicants for this role

About the Role

The Director of Operations leads the Support and Implementation teams to ensure customers achieve measurable success and satisfaction using our software suite. This role drives operational excellence, customer retention, and adoption through proactive engagement, intelligent automation, and data-driven insights.

You will translate customer outcomes into scalable processes, leveraging AI tools to improve response times, implementation efficiency, and predictive support capabilities. Work...