Director of Operations, MSP Service Delivery Location:

• Fully Remote bdManagedIT is a Managed IT Services Provider based in Madison, Georgia.


• We help businesses stay secure, supported, and running smoothly through reliable IT service, clear processes, and trusted relationships.
• We are hiring a Director of Operations, MSP Service Delivery to help lead the day-to-day operational engine of the company.
• This role is responsible for creating structure, improving accountability, strengthening service delivery, and helping the team follow through on the right priorities.
• The right person will be a hands-on operational leader who understands MSP service work.
• This person must be close enough to the work to guide priorities, spot what is stuck, hold the right people accountable, and keep the team moving.
• This role is focused on leading the work, improving systems, and creating consistency.
• It is not built around ...