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Director of Performance Consulting, Operations Enablement - Remote

Company

The Cigna Group

Location

Bloomfield, CT

Posted

July 15, 2026

Position Overview

Reporting to the Senior Director of Enablement Strategy and Partner Operations, the Director of Performance Consulting is a strategic leadership role within Operations Enablement, responsible for leading a team of performance consultants who diagnose business performance gaps and design integrated, data-driven solutions that improve operational outcomes. This role ensures that enablement investments, across training, knowledge management, quality, process, and technology, are aligned to measurable business needs and deliver sustained performance impact.

The Director serves as a strategic thought partner to Operations and Enablement leadership, translating operational challenges into prioritized performance improvement strategies. Success in this role requires strong operational credibility, consultative leadership, and the ability to influence outcomes in a highly matrixed environment.

**KEY RESPONSIBILITIES:**

+ Define and own the performance consulting stra...

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