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Director of Quality & Guest Experience

Company

St. Regis Hotels & Resorts

Location

, kedah, malaysia, kedah

Posted

July 04, 2026

Position Overview

Marriott International seeks a Quality Assurance leader responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. The role works with General Managers and staff to develop and implement quality assurance strategies that align with brand standards and target guest needs, focusing on continuous improvement at the property level.

The position leads QA teams, drives measurable improvements, and ensures quality processes meet

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