Description

Director of Operations - AVS

About the Role

Own the number, no exceptions. As Director of Operations – Telco Sales, you are accountable for exceeding KPIs, revenue targets, and operational performance across multiple programs. This role requires a proven leader who delivers results, drives accountability, and builds high-performing teams. You will act with urgency, use data to drive decisions, and quickly implement recovery plans when performance falls short.

What You'll Drive

Accountability-Driven Leadership

• Lead multiple telco sales programs with a singular focus: exceed targets daily, weekly, and monthly.
• Translate business goals into executable plans that drive revenue, conversion, productivity, and quality.
• Monitor performance in real time, identify gaps quickly, and implement corrective actions without delay.
• Partner with Workforce Management to ...