1. Leadership & Strategy

• Define and execute the Customer Solutions strategy across Solutions Consulting
• Build, mentor, and scale high-performing teams with clear goals, career paths, and performance metrics
• Foster a customer-centric culture focused on outcomes, not just delivery

2. Pre-Sales (Solutions Consulting)

• Oversee solution design, product demonstrations, and technical sales support
• Ensure solutions are aligned with customer business objectives and scalable for long-term success
• Partner closely with Sales and Product teams to improve win rates and deal quality

3. Cross-Functional Collaboration

• Provide customer insights to influence product roadmap and go-to-market strategies
• Improve feedback loops to ensure continuous improvement in customer experience

4. Operational Excellence

• Establish KPIs and repor...