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Director of Third-Party Operations (Collections & Recoveries)

Company

Bill Gosling Outsourcing

Location

Barrie, Ontario

Posted

July 09, 2026

Position Overview

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

We are hiring an experienced Director of Third-Party Operations (Collections & Recoveries) — BPO, AI & Reporting Transformation from the BPO space to run and scale a high‑performing vendor ecosystem across live collections, recoveries, and post‑charge‑off portfolios.

What You'll Do:

  • Lead a third‑party/BPO network that directly impacts client recoveries, cost‑to‑collect, and revenue across pre‑ and post‑charge‑off segments. 

  • Be the primary client and vendor co...

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