Director of Operations

Position Summary

We are seeking an experienced, strategic, and results-driven Director to lead our Capital Markets and Valuation & Risk Advisory team. The successful candidate will be responsible for overseeing the end‑to‑end operational delivery across multiple regions, managing a workforce of 150+ FTEs. This role demands strong operational acumen, performance optimization skills, and people leadership.

Business Unit Capital Markets Group

Reporting to Group Operations Lead

Responsibilities

Operational Leadership

Lead and manage day‑to‑day operations for the Capital Markets and Valuation support teams, ensuring service quality, compliance, and operational efficiency.

Oversee delivery performance across diverse service lines (e.g., valuations support, data entry, admin support, reports generation, client support).

Implement robust KPIs, SLAs, and reporting m...