Director – Property & Casualty Operations

Role Summary

The Director – Property & Casualty Operations is responsible for leading large-scale P&C insurance operations, ensuring exceptional service delivery, client satisfaction, financial performance, and operational excellence. The role provides strategic leadership across multiple programs supporting policy administration, underwriting support, claims management, customer service, and back-office insurance processes.

The Director will partner with clients and internal stakeholders to drive business growth, digital transformation, process improvement, and workforce engagement while ensuring regulatory compliance and operational stability.

Key Responsibilities

Strategic Leadership

• Lead end-to-end Property & Casualty operations across multiple lines of business and client portfolios.
• Develop and...