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Director, Regional Branch Experience

Company

Broadview FCU

Location

Buffalo, NY

Posted

July 18, 2026

Position Overview

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!



Summary of Role:

As a Director, Regional Branch Experience, you will serve as the face of Broadview in the community, balancing hospitality with operational excellence. You’ll cultivate a people-first culture, drive business results, and build strong community relationships that support Broadview’s long-term growth.


Essential Job Functions/Responsibilities:
+ Nurture a people-first hospitality environment where every member interaction reflects care, attentiveness, and respect while ensuring consistently exceptional experiences.
+ Ensure branches operate with consistency, accuracy, and efficiency through strong process management, audit readiness, and service standards.
+ Inspire, coach, and empower your team through regular in-person engagement, clear goal setting, and ongoing development ...

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