About the Role
Director of Relationship Management Global Accounts.
The Director of Relationship Management role, a senior-level position, leverages knowledge of the physical commodity markets to enhance relationships with customers and help them realize bottom-line benefits from the use of S&P Global Commodity Insights products.
Due to the breadth of knowledge the RD brings to the relationship, they are seen by the customer as the guardians of the global relationship, orchestrating the deployment of corporate-wide resources to provide value to SPGCI's global accounts.
The proactively-focused role is responsible for development and maintenance of long-term relationships with a defined customer base to ensure high-level customer satisfaction.
They influence the broader adoption of existing and new services as well as the retention of existing business.
As the customer advocate, they must also provide actionable customer feedback that will enhance SPGCI product...