**In this position...**

The Director, Strategy & Operations will act as a business strategist for the Software Factory, defining how software is built, deployed, and maintained at scale. This leader bridges engineering, product, and business stakeholders to ensure technical operations translate into business value. The position combines strategic planning, operational governance, and analytics accountability—establishing release rhythms, guiding investment decisions, improving delivery health, and identifying bottlenecks across the software value stream. Over time, the role is expected to build and lead a small team spanning release management, operations, and analytics.

**What you'll do...**

+ Establish and govern a predictable software release operating model, including go/no-go processes, release calendars, and delivery rituals.
+ Lead release preparation, deployment readiness activities, and early warranty/hyper-care support while driving long-term aut...