About the Role

Reporting into the Head of Inbound & Franchise Operations, this role is responsible for leading day-to-day execution of Gap Inc.’s global ocean network beginning at vessel departure, including shipment movement, carrier coordination, destination port execution, and delivery into Gap Inc.’s global destination network.

The Director, Ocean Operations leads a lean team and is accountable for delivering service, cost, and operational performance on a daily basis, ensuring product flows reliably through the network and issues are identified and resolved quickly. This role owns execution from vessel departure through destination port, terminal operations, and drayage planning and execution, ensuring efficient container recovery and flow to transload facilities or direct-to-DC delivery.

This role is required to align closely and partner with upstream origin operations to ensure continuity from booking through vessel departure, including work...