Your day-to-day:

• Review and verify the claims documentation, including medical records, claim forms, and supporting paperwork are aligned with the applicable and appropriate claim
• Input claim information accurately into the claims management system, ensuring all details are captured for proper claims processing
• Assess the completeness of the claim files against policy requirements
• Ensure compliance with all relevant laws, policies, and regulations concerning disability claims and sensitive personal information
• Provide administrative support with documents as required by the claims department

Key strengths for this role:

• With good to excellent English communication skills
• At least HS Graduate (old or new curriculum)
• At least 1 year experience handling voice customer service Disability Claims OR Life Insurance Intake
• Handled claims inquiries from direct claim...