Job Description — Dispatch Coordinator

Company: Eat Better

Position: Dispatch Coordinator

Exp - 1-2 yrs

About the Role

We are looking for a smart and fast-paced Dispatch Coordinator who has hands-on experience in quick commerce dispatches. The ideal candidate should be able to handle high-volume order dispatching, coordinate with delivery partners, and ensure on-time dispatch with zero errors.

Key Responsibilities

Manage end-to-end dispatch operations for quick commerce platforms (Blinkit, Swiggy Instamart, Zepto, etc.)

Ensure all orders are picked, packed, and dispatched within the defined SLA/TAT

Coordinate with delivery partners, riders, and 3PL logistics teams for smooth dispatch

Monitor real-time order status and resolve any delays or escalations immediately

Maintain dispatch records, MIS reports, and daily dispatch logs

Coordin...