Job Description — Dispatch Coordinator
Company: Eat Better
Position: Dispatch Coordinator
Exp - 1-2 yrs
About the Role
We are looking for a smart and fast-paced Dispatch Coordinator who has hands-on experience in quick commerce dispatches. The ideal candidate should be able to handle high-volume order dispatching, coordinate with delivery partners, and ensure on-time dispatch with zero errors.
Key Responsibilities
Manage end-to-end dispatch operations for quick commerce platforms (Blinkit, Swiggy Instamart, Zepto, etc.)
Ensure all orders are picked, packed, and dispatched within the defined SLA/TAT
Coordinate with delivery partners, riders, and 3 PL logistics teams for smooth dispatch
Monitor real-time order status and resolve any delays or escalations immediately
Maintain dispatch records, MIS reports, and daily dispatch logs
Coordinate with warehouse and inventory teams to ensure stock availability before dispatch
Handle Return to Origin (RTO) c...