We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Dispatch Coordinator

Ortigas Site, Pasig City, Philippines
Reporting to: Team Leader

As a Dispatch Coordinator, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

Handles all inquiries and follow-ups on Client’s transportation services (e.g., Tracking on order status and returns, Appointment Scheduling, Carrier Searches and Booking) and/or warehousing services following the standards set for service management, service accuracy, call handling, and data encoding accuracy.

As Dispatch Coordinator you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing c...