Position Overview
Job Description
We are looking for an exceptionally organized, proactive, and detail-oriented professional to lead our scheduling, dispatch, and CRM operations. This individual will play a critical role in ensuring seamless communication between our customers, office staff, and field teams while helping build the systems and processes that support a rapidly growing business.
This is an opportunity to join a family-owned company with significant long-term growth potential. As the business continues to expand organically and through acquisitions, this role will have the opportunity to grow alongside it.
Responsibilities
Lead daily scheduling and dispatch for field teams
Serve as the primary administrator for the company's CRM and operational software
Maintain accurate customer and job information
Drive CRM implementation, migration, and ongoing optimization
Improve workflows and standardize operational processes
Coordinate communication between customers, offic...