Job Summary

Provides security dispatching, alarm monitoring, access control monitoring, CCTV monitoring, customer service, and office support to meet the needs of the Security Services Department.
Job Duties


+ Performs security dispatching and monitoring services for the Security Services Department.

+ Coordinates and answers security calls and inquiries; advises and answers questions about policies and procedures; makes referrals as appropriate.

+ Answers the telephone for Security Services Department.

+ Dispatches security resources to meet calls for service needs.

+ Handles walk in customer issues at the Security Office.

+ Redirects individuals to appropriate resources.

+ Maintains confidentiality of all department matters.

+ Maintains detailed reports and logs of services provided.

+ Communicates effectively with internal and external customers.

+ Alerts key staff to priority...