Position Overview
Join our team as a Dispatch Planner, where you'll coordinate technician assignments and optimize resource utilization for effective service delivery. Step into a role that demands both strategic oversight and hands-on execution.
As a Dispatch Planner, you will create and manage technician schedules while planning for preventative maintenance and urgent service requests. Your analytical skills will be crucial in assessing priorities and making real-time adjustments to ensure operational excellence across service portfolios.
Key Responsibilities:
β’ Manage daily, weekly, and long-term technician schedules
β’ Plan assignments for preventative maintenance and on-demand work
β’ Review work order details for accuracy and completeness
β’ Allocate tasks according to skill set and availability
β’ Produce operational reports on productivity and resource planning
Requirements:
β’ 5+ years in service operations or dispatching exp...