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Dispatch Planner - Optimize Technician Resources

Company

BGIS

Location

markham, on

Posted

July 04, 2026

Position Overview

Join our team as a Dispatch Planner, where you'll coordinate technician assignments and optimize resource utilization for effective service delivery. Step into a role that demands both strategic oversight and hands-on execution.

As a Dispatch Planner, you will create and manage technician schedules while planning for preventative maintenance and urgent service requests. Your analytical skills will be crucial in assessing priorities and making real-time adjustments to ensure operational excellence across service portfolios.

Key Responsibilities:
β€’ Manage daily, weekly, and long-term technician schedules
β€’ Plan assignments for preventative maintenance and on-demand work
β€’ Review work order details for accuracy and completeness
β€’ Allocate tasks according to skill set and availability
β€’ Produce operational reports on productivity and resource planning

Requirements:
β€’ 5+ years in service operations or dispatching exp...

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