Position Overview
Description
We are looking for a reliable Dispatcher to join a busy onsite operations team. This Contract to permanent position supports a 24/7 call center environment and requires someone who can stay organized, communicate clearly, and respond quickly in a high-volume setting. The ideal candidate brings prior dispatch or call center experience and is comfortable coordinating service activity while delivering strong customer support.
Responsibilities:
β’ Support round-the-clock operations by working flexible shifts in a 24-hour, 7-day-a-week call center setting.
β’ Manage a high volume of incoming calls and service requests in a fast-paced dispatch environment.
β’ Assign and coordinate schedules, routes, or service responses based on operational priorities and availability.
β’ Communicate timely updates to customers, field personnel, and internal teams to keep activities moving efficiently.
β’ Monitor dispatch activity using c...