The work involves receiving, recording, and transmitting complaints and requests by telephone, radio transmitter-receiver, or teletype from the City's call center, the public, and municipal employees regarding the activities of a department, division, or section.

Working Conditions

• Employment type: White Collar, Auxiliary
• Compensation: $ 29.33/ hour

Shifts may be day, evening, or night shifts, both during the week and on weekends.

Responsibilities

Receive and relay directives and information about the progress of work or any other subject via telephone, radio, or teletype.

Relay incoming calls to the appropriate parties based on priority, using radio, telephone, or teletype.

Record the nature of all calls, the time they were received, and other relevant information on a record card, and ensure follow‑up; take necessary measures to have these calls automatically recorded.

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