Service Dispatcher & Customer Support Representative

Location: Remote (Philippines Preferred)

Employment Type: Full-Time

Schedule: U.S. Hours (Weekend Availability Required)

Reports To: Operations Manager

About the Role

We are looking for a Customer Support Representative / Dispatcher to serve as the operational hub of the business.

This is a dispatcher-first role, focused on coordinating technicians, managing schedules, and ensuring jobs are executed efficiently. In addition, you will support customer communication—especially during weekends and after-hours.

The ideal candidate is highly organized, thrives under pressure, and can think critically to solve scheduling challenges in real time.

What You’ll Do

Dispatching & Scheduling (Primary Responsibili...