Position Overview
Description We are looking for a Dispatcher to support service operations in Fishers, Indiana through efficient scheduling and coordination of technician assignments. This contract position with permanent potential is ideal for someone who works well in a fast-paced environment, communicates clearly with customers and field teams, and can keep multiple service needs organized at once. The role contributes to a national service organization focused on commercial foodservice, refrigeration, and cold storage equipment, helping ensure timely response and dependable customer support.
Responsibilities:
β’ Coordinate daily technician schedules and assign service calls in a way that improves response times, supports customer commitments, and makes the best use of available resources.
β’ Monitor incoming requests and adjust routing throughout the day to balance workload, reduce unnecessary travel, and maintain service efficiency.
β’ Work closely with field technicians to confirm ...