America's Job Portal
Pineapple Tech PTY LTD is a dynamic and innovative short-term insurance company that leverages technology to provide exceptional insurance solutions to our customers. We believe in making insurance simple, transparent, and accessible to all. As we continue to grow, we are currently seeking a Dispute Resolution Specialist to join our dynamic and growing organization.
The Dispute Resolution Specialist role at Pineapple Insurance is responsible for overseeing the efficient resolution of client complaints, ensuring timely, professional, and compliant responses across multiple channels. The role drives Pineapple's reputation for service excellence by managing and resolving customer complaints swiftly and empathetically, while ensuring the team meets company standards, regulatory requirements, and high client satisfaction.