Explore a rewarding Network Administrator role at 365 Technologies in Winnipeg, combining technical expertise with customer interaction. Tackle various tasks from troubleshooting to documentation daily.
In this client-facing position, you will support a diverse range of clients by offering top-notch network administration and troubleshooting services. Your responsibilities will include both remote and on-site support, ensuring that you maintain strong relationships with clients while documenting processes effectively. This unique role emphasizes versatility and problem-solving.
Key Responsibilities:
• Provide remote assistance for IT issues across multiple platforms
• Make on-site visits for installations and client support
• Participate in after-hours on-call rotation for emergencies
• Record accurate documentation for all ticket activities
• Keep client environment documents current in ITGlue
Requirements:
• 3-5 years of experience in IT support, ideally at...