Position Overview
BPO/ Machine learning experience is preferred Good communication skills, analytical skills (must be good with numbers), client handling skills, people management skills, Problem solving skills & ability to work in a challenging and target oriented environment. Good communication skills, analytical skills (must be good with numbers), client handling skill, people management skills, Problem solvi
Qualification: Any Graduate/ Post Graduate
All the Qualification should be from Regular, No Distance Course
Experienced
Excellent communication skills β CEFR :: B1, C1, C2. Minimum 2 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting β printer issues, Bit locker, MS teams, BIOS Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity. Experience on identity and access management Knowledge on Service requests and incidents and should be able to communicate diff...