As the Manager of Site Reliability Engineering at Docebo, you will inspire a high-performing team dedicated to operational excellence and platform adaptability.
This strategic leadership role involves guiding a skilled team to enhance the operational health of our platform. You'll take charge of incident management, mentor emerging talent, and cultivate a work environment that prioritizes continuous improvement. Your efforts will significantly contribute to the scalable success of our AI-driven learning model.
Key Responsibilities:
• Empower and coach your SRE team members
• Own incident response across production operations
• Ensure quality post-incident reviews for team learning
• Engineer core SRE processes to manage incidents effectively
• Engage with Product and Engineering teams on reliability
Requirements:
• 6-10 years in SRE or systems operations
• Proven incident command experience in SaaS settings
• Familiarity with AWS and observability tool...